JUMIA Ng: Vacancy For Customer Relationship Management Officer


Location: Nigeria 
Department: Marketing

Description
Customer Relationship Management at Jumia:
As a CRM associate at Jumia you will be part of a self-motivated, highly analytical and business oriented team with flat communication structures.  
You will support preparation, analysis and presentation of customer data for coming up with new ideas for acquisition of new customers and retention of existing customers.  
Your aim will be to come up with clear business-oriented actionable plan and support execution using CRM tools, while coordinating with different teams within
the central team.
In return, you will enjoy a highly challenging role with a great deal of responsibility with steep learning curve at the interface between online marketing and business development. 
You can expect an international, professional and entrepreneurial business environment as well as the opportunity to be part of the development of a fast-growing company.

Your position as a CRM associate entails:

Managing end-to-end CRM activities
Planning, execution & reporting of newsletter Marketing activities
Optimizing campaign performance (performance analysis, testing, targeting fine-tuning)
Responsible of the newsletter performance to continuously improve CRM relevant KPIs (OR, CTOR, CR)
Working closely with teams in Europe and Africa
Lead acquisition
Customer retention & reactivation
Reporting to Head of Online Marketing and Global Head of Direct Marketing
Expected background and technical skills
A previous experience in in the field of CRM would be appreciated
Advanced level of computer literacy in Microsoft packages, particularly in Excel
Web programming skills (HTML, PHP) would be a plus
Ability to crunch and cluster databases

Apply here http://ldd.tbe.taleo.net/ldd04/ats/careers/apply.jsp?org=AFRIINTE2&cws=37&rid=676

Comments

Post a Comment

Popular posts from this blog

Tough Interview Question: What will You do if Your Boss Wants to Defile You?

Image
Well, many may say am at it again, but, seriously, that this type of question can pop at an interview is a little bit embarrassing/awkward to say the least. So, I went for this interview in an Oil and Gas outsourcing firm and after the normal " Tell us about yourself"  question, the next question almost threw me of balance considering that I was still hire at my game. The interview was comprised of a panel of three; Two lovely Ladies and a Gentleman, the latter looked at me and asked " what will you do if your boss wants to go all the way".
Read more

Application for Federal University of Agriculture, Abeokuta Undergraduate Admission Screening Excercise for 2015/2016 Commences

Image
   UTME SCREENING EXCERCISE All candidates who sat for the 2015/2016  UTME, with the correct subject combination, scored a minimum of 180 and applied for admission to study any of the following courses: Agric economics and farm management, Agric extension and rural development, Animal nutrition, Animal physiology, Animal production and health, Aquaculture and fisheries, Animal breeding and genetics, Agric admin, Crop protection, 
Read more

Reasons why you don't get that Job

You send out resume after resume, and maybe attend several interviews. But you never seem to get the job offer. Why not? According to career coaches and experts, there are several common mistakes that job seekers make over and over, often unknowingly, that prevent them from getting their desired  job. Below are some of the mistakes many job applicants make. To be successful in your search, make sure you’re avoiding them. You don’t prepare for the interview (or you prepare inadequately). “In a competitive market, you can”t afford to wing it,” says Roy Cohen, a career coach and the author of The Wall Street Professional’s Survival Guide . you need to rigorously research about the company, the position, and any relevant information that will provide context for the interview. You also need to consider why you want the position, what qualifies you, and how the company will benefit you. “The bottom line is it’s about being smarter and better qualified, even against candida...
Read more